Desperately seeking supply chain visibility

For as many years as we can remember, supply chain visibility has topped the charts of desired capabilities in virtually every survey of supply chain executives. It is also one of the most elusive capabilities for most companies. Global competition, complexity, speed, accuracy, regulatory compliance, and shareholder and customer demands are pressuring companies to improve operating performance by increasing visibility across their supply chains. However, while supply chain visibility has clearly been the perceived means to improve operating performance, research indicates that implementation has been slow and even claimed successes remain functionally fragmented. Supply chain management has traditionally been a...