When problems arise for our customers, no matter how large or small, we are ready to assist. Our support team guarantees starting to diagnose and investigate reported problems within an agreed response time. Problems can be reported, either by phone to our support team, or through our web-based support system. The support availability and response times are agreed upon, depending on the needs and requirements of the customer. We are very flexible and can, when needed, offer 24/7 support. We offer support assistance in Swedish, Finnish and English.